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FREQUENTLY ASKED QUESTIONS...

1. WHAT EXACTLY DO YOU HELP WITH? Think of me as your behind the scenes business partner. I provide practical business support, lifestyle admin, and a structured thinking space when you need it. That can include outsourcing tasks, talking decisions through, planning, accountability, and helping you move forward when entrepreneurship feels isolating and busy.

2. HOW DO THE MONTHLY CALLS WORK? Monthly Clarity Calls are a dedicated space to reset, prioritise, and talk things through. Together we focus on what matters most right now and what will genuinely help you move forward. They’re structured but relaxed, and there’s no pressure to be a certain way or come with perfect updates.

3. WHAT IF I NEED MORE SUPPORT IN BETWEEN MONTHLY CALLS? Extra Focus Sessions are available on an as-needed basis. These are practical, time-bound sessions for things like: - Planning your week or month. - Body-doubling while you work. - Sitting together while you tackle something you’ve been avoiding. - Talking through a specific problem or decision When we have our initial chat, we'll have a chance to discuss customising your support needs so that it's tailored to you.

4. WHAT IF IT'S NOT THE RIGHT FIT? Bookmark VA is designed to feel supportive and tailored in a way that makes you feel a huge difference in your day-to-day. If after the first month it doesn’t feel like the right fit, we'll reassess or part ways - there's no pressure and no awkwardness. We'll never force support where it's not needed.

5. HOW QUICKLY WILL I SEE RESULTS? Depending on the support we provide you, some clients feel immediate relief just from having someone to pass over thoughts to. Others notice the real value of having a business support partner over a few weeks as decisions, and offloaded tasks start to compound.

6. IS THERE A MINIMUM COMMITMENT? There’s no long-term lock-in. Support works best when there’s consistency, but you’re never trapped. We review what’s working, adjust where needed, and continue only if it still feels aligned.

7. HOW DO I GET STARTED? The first step is a free discovery call. We’ll talk through what you’re dealing with, what kind of support would help most, and whether Bookmark VA feels like the right fit for you. If it is, we’ll decide the best starting point together.

8. WHAT LOCATIONS DO YOU COVER? While I’m based in Wales, UK, I support female entrepreneurs worldwide. All support is delivered remotely, so location doesn’t limit how we work together.

8. DO I NEED TO BE CONCERNED ABOUT CONFIDENTIALITY? Confidentiality is formally covered in my client contract and supporting legal documents. Any information shared during our work together - whether business, personal, or sensitive - is treated as confidential and handled with care. Bookmark VA is ICO registered.

Entrepreneurship doesn't have to be done alone.

“...I would ask Katie at Bookmark VA to do things for me until the cows come home!”

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